Q1. What material do you use?
A: We use A356.2 for casting and T6061 for forged.
Q2. What method you use for production?
We use gravity, low pressure, flow forming for casting.
Q3. How’s your quality?
A: Our wheels are inspected one by one especially the X-RAY scan and Helium Leakage test.
Q4. What certificates do you have?
A: We have CE/SGS certified. We can also make TUV molds on customer’s cost.
Q5. What is your warranty?
A: We offer 6 months extended warranty.
Q6. What is your MOQ?
A: Our MOQ
1. 5pcs with mixed styles from our stock.
2. 10pcs per specification for Production.
Q7. Can you make our own logos and boxes?
A:Yes we can make custom logo and box for production order.
Q8. What’s your policy for developing custom designs?
A: We can make free molds for you while first order up to 400pcs.
Q9. What is your price terms?
A: We accept price terms: EXW, FOB, CIF, DDU.
Q10. What is your payment terms?
A: We accept payment terms:
1. T/T 30% deposit, and 70% before delivery.
2. WEST UNION and PayPal etc for sample orders.
Q11. What is your packaging?
A: Generally, we use plain brown cartons for REP and Tiffando and black boxes for RIZO brand .
Q12. Where is your loading port?
A: Huangpu, Guangzhou, China
Q13. What is your delivery time?
A: Our delivery time
1. For stock order: 3-5 working days after deposit.
2. For production order: 4-5 weeks after deposit.
Q14. What is your sample policy?
A: We can supply samples if we have ready stocks, and sample cost can be refunded from the first container order.
Q15. Can i contact you in other ways?
A: All my contact ways are in the picture.